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General Support
Shipping & Returns
When will my purchase arrive?
- Shipping is based on a combination of weight and destination.
- Orders will be processed and generally shipped in 1-2 business days, via Ground delivery, pending stock availability.
- Orders will generally arrive within 3-9 business days, based on ship address location.
- Any change requests after your order has been submitted cannot be guaranteed.
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Phone support is available Monday to Thursday 24hrs US CST.Friday: 12:00AM to 10:00PM US CST.
Please have your PIN ready when calling.
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Your PIN, personal identification number, can be found by logging into your My Account.
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